Know where your brand stands. Know exactly what to do next.
CommunityTracker tracks your share of voice across every community that matters — Reddit, LinkedIn, Slack, HN — and turns that data into a weekly action plan your team can actually execute.
SOV snapshot — live data view
3.7%
+0.4pt
Your SOV this week
12.1%
Competitor #1 — same community
−8.4pt
Gap to close this sprint
24
Topic clusters tracked
6
Intelligence modules
30+
KPIs tracked weekly
1-click
Export to ClickUp
Your competitors are winning conversations you don't know are happening
Someone posts "looking for alternatives to [your category]" on Reddit. Your competitor replies. You close the deal — three weeks later. This is not a rare scenario.
“I’ve been using [Competitor] for 6 months and honestly the reporting is terrible. Looking for something with better community analytics. Budget is around $200/mo.”
Your competitor replied within minutes. You found out three weeks later.
“Cold email deliverability tools” — 47 comments. Your category. 3 competitors named. You’re not mentioned once.
“AI SOV tools” up 340% engagement across tracked communities. Your competitor published a thread. You haven’t posted.
Not a dashboard to glance at. A system that tells you what you're losing, what to post, and whether it worked.
Visibility
Your share of voice, broken down by community, by topic cluster, and by competitor — updated every week. Sentiment-adjusted so complaints don't inflate your number.
Content Intelligence
Know the format winning in each community this week. Every idea validated by competitor activity, engagement, and a gap score.
Campaign Intelligence
Which actions moved your SOV? Retroactive tracking surfaces what’s working so every sprint gets smarter.
Performance
Task-to-SOV lift score tells you which specific actions moved the needle.
Open CommunityTracker on Monday. In 60 seconds, know what to post and where.
Signals ingested & filtered
Every post, comment, and thread across your tracked communities is pulled and run through a three-layer filtration model. Noise is removed. Buying signals, competitor mentions, and category conversations surface to the top.
SOV calculated & gaps mapped
Share of voice is computed per community, per topic cluster, and per competitor. The Visibility Gaps lab surfaces the (topic, community) pairs where you have the most room to grow — scored and ranked.
Action plan generated & pushed
Every Monday, the AI analyst produces a weekly action plan — specific posts, specific communities, with a content brief and predicted SOV lift. One click sends everything to ClickUp, Linear, or Trello.
Weekly Action Plan — generated every Monday
One click exports to ClickUp, Linear, Trello, or any webhook endpoint.
Every metric your community presence actually depends on
No vanity metrics. Every KPI is tied to either growing your share of voice or closing a competitor gap.
Share of Voice %
Your mentions as a share of all category conversations. Per community, per topic, weekly delta.
Sentiment-adjusted SOV
Filters out complaints so your SOV reflects genuine positive brand presence, not noise.
Topic trend velocity
How fast a topic is growing this week vs your 30-day baseline. Catch conversations early.
Competitor gap score
Topics competitors post about that you have zero or sub-5% SOV. Ranked by urgency.
Action completion rate
What % of the weekly plan your team executes. Low rate surfaces workflow friction fast.
Task-to-SOV lift score
Which specific actions moved your SOV. Retroactive. Gets smarter every sprint.
Built for mid-to-late stage B2B SaaS
If you're running outbound, content, or demand gen at a mid-to-late stage B2B SaaS — and you want to win in the conversations that make pipelines — this is the tool.
Founders
Know which communities your buyers are active in. Know what topics they care about this week. Show up as the right voice at the right time.
Growth & demand gen
Turn SOV data into a structured weekly plan with tasks, briefs, and assignments your team can execute without a strategy meeting.
Content teams
Replace brainstorming with data. Every content idea is validated by competitor activity, community engagement, and a gap score.
Social media managers
Know the format that’s winning in each community this week. Brief landed in your inbox every Monday. Push to Trello or ClickUp in one click.
Frequently asked questions
Everything you need to know about Social Intelligence.
Still have questions? Contact the team
Stop guessing where to show up.
Set up in under 10 minutes. See your first SOV report on Monday.